Gartner Research

Recognition and Rewards Software: What You Need to Know

Published: 28 February 2017

ID: G00324518

Analyst(s): Melanie Lougee , Chris Pang


Application leaders can implement recognition and rewards software solely to recognize employees for years or service and special achievements. But they can gain a higher ROI and business impact if they implement it as part of an overall talent management and HCM application strategy.

Table Of Contents


  • What Is Recognition and Rewards Software?
  • Why Are R&R Systems Important?
  • How Do I Gain Management Buy-In and Approval for My R&R Initiative?
  • Who Uses R&R Systems?
  • What Types of R&R Are Available?
  • What Are the Most Common Use Cases for an R&R Platform?
  • Before I Do Anything, What Should I Consider?
  • How Are These Applications Priced?
  • What Are the Most Important Features to Look for From a Provider?
  • What Are the Biggest Pitfalls When Implementing Such a System?
  • Once an R&R System Is Implemented, What Do We Need to Watch Out For?
  • Who Are the Domain Specialists for Recognition and Rewards?

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