Gartner Research

Market Trends: Application Service Providers Must Innovate to Deliver More Value Rapidly in a Digital World

Published: 28 February 2017

ID: G00318827

Analyst(s): Patrick Sullivan , Susan Tan , Allie Young


Successful application service providers help clients innovate and transform to digital businesses while freeing budget to fund the changes. Technology product management leaders must innovate offerings and develop new capabilities while using bimodal and microservices approaches to drive value.

Table Of Contents


Market Trend

  • Coexistence: A Tale of Two Application Services
  • Providers' Operating Models Change to Deliver Speed, Innovation and Impact
    • Business Buyers Demand an Iterative Approach With Early Realization of Value
    • Accelerators and Automation Complement Microservices Development on Cloud Platforms for Speed and Agility
  • Intelligent Automation Services Drive Opportunities but Require New Capabilities and Investments
  • Acquisitions and Ecosystem Expansion Accelerate Access to New Capabilities
  • Disruptive Technologies Create Long-Term Opportunities

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