Gartner Research

How to Lead Organizational Change in an Application Organization

Published: 02 March 2017

ID: G00278014

Analyst(s): Matthew Hotle


Application organizations are constantly changing, but not often effective at making change stick. Understanding how to lead and enable change is a critical competency for all application leaders.

Table Of Contents
  • Key Challenges



  • Perform Deep-Dive Constituency Analysis
  • Choose Between Tell and Ask Modes
  • Use Tell Mode for Critical or Risky Change Efforts
  • Use Ask-Based Change When You Don't Want to (or Can't) "Tell"
  • Get Great at Storytelling

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