Gartner Research

Be Careful What You Wish for When Engaging Smart Contracts to Support Your Digital Business

Published: 03 March 2017

ID: G00323131

Analyst(s): David Furlonger , Richard Hunter , Nigel Montgomery


Smart contracts will eventually automate the mass personalization of value exchange. Today, the technology is immature and mercurial, and once live, the outcome is irrevocable. CIOs should invoke at their peril.

Table Of Contents


  • What Is a Smart Contract?
    • Smart Contracts Enable Mass Personalization
    • A Smart Contract Is Literally an Outlaw
  • Recommendations
    • Ask Five Key Questions
    • Focus on Clear Scenarios
    • Ensure CLM Competency
    • Perform an Operational Risk Assessment
  • The Future of Smart Contracts Is All About Supply Chain Power

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.