Gartner Research

Insurance 2030 Scenario: Pioneers Focus Innovation on Competitive Differentiation

Published: 03 March 2017

ID: G00324124

Analyst(s): Laurie Shotton


In an era of frequent change, life and P&C insurance companies will have to plan for different scenarios requiring distinct business and IT strategies. For insurers in the pioneer scenario, we offer strategies to help CIOs manage change in relatively stable markets with futurist corporate cultures.

Table Of Contents


  • Recognize When Conditions Support a Pioneer Scenario
    • Market Volatility: Low
    • Corporate Culture: Futurist
  • An Action Plan for Pioneer CIOs
    • Build an Innovation Culture
    • Explore the Use of Emerging Technology
    • Pilot Innovation Partnerships With Insurtechs
    • Establish a Strong Business Case Development Framework
    • Develop a Robust and Measurable Key Performance Indicator (KPI) Framework
    • Monitor and Evaluate Consumer Expectations on a Regular Basis
  • Focus on Three Areas

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