Gartner Research

Deliver Against Key Performance Metrics for Successful Digital Workplace Services in Europe

Published: 08 March 2017

ID: G00321427

Analyst(s): Gianluca Tramacere


Delivering digital workplace solutions is key for service providers in the managed workplace service market. Technology business unit leaders of digital workplace services must drive portfolio transformation and leverage digital workplace services to raise their competitiveness.

Table Of Contents


  • Digital Evolution Requires Digital Workplace Strategy: Will You Be Able to Drive Your Clients' Transformation?
    • Our Metrics Show That Deployment of Innovative Workplace Services Is Moving On From the "Embryonic Phase"
    • Customer Satisfaction With Digital Workplace Deployments: Still A Lot of Work to Be Done to Satisfy Customers
    • Final Considerations for Providers to Maximize Digital Workplace Efficacy

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