Gartner Research

Deliver Against Key Performance Metrics for Successful Digital Workplace Services in Europe

Published: 08 March 2017

ID: G00321427

Analyst(s): Gianluca Tramacere

Summary

Delivering digital workplace solutions is key for service providers in the managed workplace service market. Technology business unit leaders of digital workplace services must drive portfolio transformation and leverage digital workplace services to raise their competitiveness.

Table Of Contents

Analysis

  • Digital Evolution Requires Digital Workplace Strategy: Will You Be Able to Drive Your Clients' Transformation?
    • Our Metrics Show That Deployment of Innovative Workplace Services Is Moving On From the "Embryonic Phase"
    • Customer Satisfaction With Digital Workplace Deployments: Still A Lot of Work to Be Done to Satisfy Customers
    • Final Considerations for Providers to Maximize Digital Workplace Efficacy

Gartner Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.