Gartner Research

Market Guide for Healthcare Payers' Core Administrative Processing Solutions

Published: 10 March 2017

ID: G00301977

Analyst(s): Constance Sjoquist


Core administrative processing solution vendors are evolving toward SaaS and BPaaS cloud offerings. Payer CIOs modernizing their administrative systems should use this Market Guide to understand CAPS capabilities, value propositions, market trends and representative vendors.

Table Of Contents

Market Definition

  • Market Description

Market Direction

  • Supply Management
  • Demand Management
  • Intelligent Operations
  • Increased Personalization

Market Analysis

Representative Vendors

  • Market Introduction
    • CAPS Vendors That (Primarily) Offer Software (an Application) as a Solution
    • CAPS Vendors That Primarily Offer Services as a Solution
  • Vendor Profiles
    • Providers That (Primarily) Offer Software (an Application) as a Solution
    • Pegasystems
    • Providers That Primarily Offer Services as a Solution

Market Recommendations

Gartner Recommended Reading

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