Gartner Research

Technology Procurement: Become a Trusted Advisor to the Business With Gartner's Bimodal Engagement Model

Published: 16 March 2017

ID: G00323692

Analyst(s): Luke Ellery , Christopher Dixon


Technology procurement teams who struggle to communicate their value to the business risk being bypassed. To become trusted advisors, sourcing and vendor management leaders focused on technology procurement must adopt an effective engagement model focused on enabling business outcomes.

Table Of Contents
  • Key Challenges



  • Use Gartner's Bimodal Engagement Model to Best Leverage Your Limited Resources: Specialists for Critical Initiatives and Do-It-Yourself Checklists for Lower-Risk Acquisitions
    • Define Your Criticality Thresholds
  • Implement Bimodal Procurement to Facilitate Digital Business Transformation, With Differentiated Workflows for Traditional and Exploratory Processes
    • The Two Subcultures That Define the Procurement Execution Style
  • Engage Your Business With Compelling Narratives That Demonstrate the Business Value of This Dynamic Bimodal Engagement Model

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