Gartner Research

Take Charge of Your Oracle Software Audit With Gartner's Proactive Audit Approach

Published: 16 March 2017

ID: G00321654

Analyst(s): Melanie Alexander , Victoria Barber, Rob Wilkes


Gartner inquiries indicate the frequency of Oracle audits is increasing. Sourcing and vendor management leaders who have received notification of an Oracle audit should not panic, but take control by tightly managing the process, remembering both the scope and final results are often negotiable.

Table Of Contents
  • Key Challenges



  • Verify the Audit Request Is Official Prior to Responding, Halt Intended or In-Process Purchases That Will Not Adversely Affect Business, and Confirm Understanding of Audit Obligations
  • Negotiate Upfront With Oracle the Audit's Scope, and Strictly Adhere to Internal Audit Processes
    • Negotiate a Trilateral NDA With Oracle and Third-Party Auditors
  • Internally Validate and Clarify Entitlements, and Develop a Position/Argument on Unclear Issues Prior to Discussions With Oracle
    • Create a Compelling Compliance Argument by Following These Actions
  • The Audit Endgame: Negotiating and Resolving Compliance Issues Effectively
    • Negotiate Your Settlement Costs
    • Gaining Leverage
    • Take Advantage of Oracle's Strategic Priorities/Initiatives/Incentives
    • Alternative Options

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