Gartner Research

Organizational Change Management Is Critical for SCP Technology-Enabled Transformation

Published: 17 March 2017

ID: G00322077

Analyst(s): Ken Chadwick, Dana Stiffler, Amber Salley

Summary

Supply chain planning technology is changing rapidly as supply chains grow more complex and digital. This research helps supply chain leaders successfully implement new planning technology with a strategy that intertwines technical development with change management efforts.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Determine What Is Driving the Need to Invest in SCP Software Implementation
  • Evaluate Decision-Making Rights, Governance and Roles to Ensure Successful SCP Technology Implementation
  • Strive for an Engagement Model That Enforces "Adoption" vs. "Buy-In"
  • Ensure a Successful Implementation With Post-Go-Live Application Management and Support Activities

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