Gartner Research

Technology Insight for Intelligent Business Process Management Suites

Published: 27 March 2017

ID: G00322529

Analyst(s): Rob Dunie


Intelligent business process management suites use actionable, real-time insights from operations intelligence to orchestrate and automate adaptive business processes. These platforms help application leaders deliver better business outcomes through the reinvention and transformation of processes.

Table Of Contents


  • Definition
  • Description
  • Benefits and Uses
    • Composition of Intelligent Process-Centric Apps
    • Continuous Process Improvement
    • Business Transformation
    • Digitalized Process
    • Citizen Developer Application Composition
    • Case Management
    • Adoption Rate
  • Risks
  • Evaluation Factors
  • Technology Alternatives
  • Recommendations
  • Representative Providers

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