Gartner Research

Market Insight: Application Testing Service Providers Must Implement Intelligent Automation to Harness Opportunities

Published: 27 March 2017

ID: G00314650

Analyst(s): Susanne Matson


Intelligent automation will disrupt the application testing service market by dramatically increasing productivity, and by guiding planning and decision making. Technology product management leaders should investigate how intelligent automation can be implemented in their business.

Table Of Contents


  • Intelligent Automation Is Already Utilized in Engagements
  • Intelligent Automation Brings Multiple Benefits
    • Infosys — "Test Suite Optimization"
    • Tata Consultancy Services (TCS) — "Assurance Analytics"
    • Wipro — "Defect Self-Healing"

Background and Context

The Impact

  • The Next Phase of Intelligent Automation Will Impact the Business Models of Application Testing Service Providers


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