Gartner Research

HCM Technology Is Paramount for Successful Diversity and Inclusion Interventions

Published: 28 March 2017

ID: G00322346

Analyst(s): Melanie Lougee , John Kostoulas


Realizing the business benefits of D&I requires a top-down approach of structured interventions to establish data-driven decision making and mitigate the effect of bias. HR IT application leaders must make D&I enablement a key component of their HCM technology strategy.

Table Of Contents
  • Impacts


  • Definition of Diversity and Inclusion
  • Why Is D&I Becoming More Important Today?
    • Business Benefits of D&I Are Hindered by Decision-Making Bias Across People Processes

Impacts and Recommendations

  • The business benefits of D&I will lead CEOs to seek data-driven decision-making interventions across people processes
    • HCM Technology Impact
  • The absence of holistic technology solutions related to D&I will require HR IT application leaders to undergo detailed assessment of individual features to support D&I interventions
    • HCM Technology Impact
  • Technological advances and generational changes in the workplace will lead HR leaders to expand the focus of D&I interventions beyond gender/race, to include disability, age and other aspects
    • HCM Technology Impact

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