Gartner Research

Report Highlight for Market Insight: How to Collaborate and Compete in the Emerging VPA, VCA, VEA and Chatbot Ecosystems

Published: 20 March 2017

ID: G00328059

Analyst(s): Magnus Revang , Anthony Mullen , Brian Manusama


Conversational platforms, applications (agents and chatbots) and systems are rapidly emerging to service enterprise, customer and personal needs. Technology strategic planners at TSPs must position themselves accurately to target their white space for innovation.

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Report Highlight

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