Gartner Research

Critical Capabilities for Services Procurement Solutions

Published: 23 March 2017

ID: G00307809

Analyst(s): Magnus Bergfors, Deborah Wilson, Desere Edwards

Summary

The need for specialized services procurement solutions is increasing as organizations rely more on an external workforce. Application leaders for procurement can use this research for insight into how well different solution vendors support common services procurement use cases.

Table Of Contents

What You Need to Know

Analysis

  • Critical Capabilities Use-Case Graphics
  • Vendors
    • Beeline
    • Enlighta
    • Field Nation
    • IQNavigator
    • N├ętive VMS
    • PeopleFluent
    • Pixid
    • Pro Unlimited
    • Provade
    • SAP (Fieldglass)
    • SirionLabs
    • Superior Group (Work Nexus VMS)
    • TargetRecruit
    • Upwork
    • Work Market
  • Context
  • Product/Service Class Definition
  • Critical Capabilities Definition
    • Talent Pool Management
    • Rate Cards and Cost Benchmarking
    • Rate Negotiation and CV Comparison
    • Negotiation of Contracts and SOWs
    • Resource Management and Tracking
    • Task Management
    • Time and Expense Reporting
    • Reporting of Deliverables
    • SLA and Commitment Tracking
    • Invoice Validation and Processing
    • Escrow Payments
    • Invoice Aggregation
    • Mobile Apps and Device Capabilities
    • Analytics and Reporting
  • Use Cases
    • Freelancer Management
    • Contingent Workforce Management
    • Statement of Work Procurement
    • Services Governance and MSA Management
  • Vendors Added and Dropped
    • Added
    • Dropped

Inclusion Criteria

  • Critical Capabilities Rating

Gartner Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.