Gartner Research

Survey Analysis: Associate Engagement Gaps Endanger Goal Achievement and Transformational Objectives for Chief Supply Chain Officers

Published: 23 March 2017

ID: G00320414

Analyst(s): Ken Chadwick , Dana Stiffler


Nearly half of front-line professionals in supply chain are looking for new jobs, because of a lack of recognition and opportunity. Weak alignment between senior management and individual contributors means that chief supply chain officers will struggle to meet even their basic goals and objectives.

Table Of Contents

Survey Objective

Data Insights

  • Incentives Are Less Well-Aligned for Front-Line Managers and Individual Contributors, and Key Competencies Like Innovation Are Not Emphasized
  • Survey Results Indicate a Serious Shortage of Financial Acumen and a Looming Technology Know-How Gap
  • Lack of Career Paths and Recognition Means That 44% of Respondents Will Look for a New Job at a Different Company During the Next Year
  • Methodology

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