Gartner Research

How Federal CIOs Must Lead Through Uncertainty

Published: 27 March 2017

ID: G00325182

Analyst(s): Tina Nunno, Cathleen Blanton

Summary

Presidential transitions require U.S. federal government CIOs to balance responsiveness to changing policy directions with their public service responsibilities. By nurturing organizational resilience to counteract overreaction and inaction, CIOs can promote their vision of a digital government.

Table Of Contents
  • Key Challenges

Analysis

  • Revitalize Strategic Planning to Explicitly Align With Agency Mandates
  • Recommit to Transparency to Support Executive Decision Making That Addresses Requirements From Legislative and Executive Authorities
  • Ground Actions and Discussions in Both Legislative and Executive Mandates
  • Build Organizational Resilience
    • Assess Change and Its Impacts
    • Articulate Practical Roadmap
    • Reaffirm Governance
    • Reassure Staff

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