Gartner Research

Market Insight: What Banking and Securities Buyers Want From Technology and Service Providers in 2017

Published: 28 March 2017

ID: G00325988

Analyst(s): Moutusi Sau , Rajesh Kandaswamy


Banks and securities firms seek new growth opportunities and to optimize existing cost structures, while gaining consumer-friendly digital credentials. Technology business unit leaders offering digital business for revenue generation and customer retention will be at an advantage.

Table Of Contents


  • 2017 Banking and Securities Business Priorities Focused on Digital Business, Customers and Growth
    • Outcomes From Digital Initiatives for Banking
    • Outcomes From Digital Initiatives for Securities
  • Banking and Securities Technology Priorities Focused on Advanced Analytics, Blockchains and Artificial Intelligence
    • New Technology Investments
    • Emerging Technologies

Background and Context

  • IT Department and Business Units Collaborate in Buying Decisions

The Impact

  • Message Depends on Roles Involved in the Buying Process


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