Gartner Research

Take Advantage of the Disruptive Convergence of Analytic Services and Software

Published: 29 March 2017

ID: G00324309

Analyst(s): Svetlana Sicular , Jorgen Heizenberg


Analytic services and software are converging into new solutions ("servware") that disrupt vendor practices and create prospects for organizations to differentiate competitively. Data and analytics leaders should embrace the disruption to leverage converged solutions across the organization.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • Converging analytic services and software disrupts familiar vendor-buyer relationships, causing uncertainty for analytics leaders about business models, pricing options and support
  • Services and software convergence accelerates the shift of analytics to business units, loosening analytics leaders' control and fragmenting alignment with strategic business goals
  • This analytics convergence creates the opportunity for analytics leaders to exploit the organization's own domain expertise to develop and monetize analytic IP

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