The 2017 Gartner CEO and Senior Business Executive Survey shows CEOs have lowered the strategic priority of workforce while committing to build up digital and IT capabilities. CIOs have an imperative to forecast the expertise they will need, incubate areas of knowledge and build the right mindsets.
Impacts and Recommendations
- Almost six out of 10 CEOs plan to build IT and digital capabilities in-house, putting pressure on CIOs to forecast expertise accurately and with confidence
- CEOs expect four technologies to transform industries so quickly that CIOs must acquire and incubate expertise now or risk losing digital business "street cred" with senior executives
- CEO ambitions for growth will be intertwined with digital business mindsets and behaviors that CIOs have historically discounted as "soft skills"
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