Gartner Research

2017 CEO Survey: As CEOs Downgrade Workforce, CIOs Must Commit to Raise Their People Game

Published: 29 March 2017

ID: G00327395

Analyst(s): Diane Morello


The 2017 Gartner CEO and Senior Business Executive Survey shows CEOs have lowered the strategic priority of workforce while committing to build up digital and IT capabilities. CIOs have an imperative to forecast the expertise they will need, incubate areas of knowledge and build the right mindsets.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • Almost six out of 10 CEOs plan to build IT and digital capabilities in-house, putting pressure on CIOs to forecast expertise accurately and with confidence
  • CEOs expect four technologies to transform industries so quickly that CIOs must acquire and incubate expertise now or risk losing digital business "street cred" with senior executives
  • CEO ambitions for growth will be intertwined with digital business mindsets and behaviors that CIOs have historically discounted as "soft skills"

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.