Gartner Research

China Summary Translation: 'Predicts 2017: Digital Initiatives Must Focus on Long-Term Transformation to Avoid Failure'

Published: 30 March 2017

ID: G00324783

Analyst(s): Stessa Cohen , Partha Iyengar


Banks are looking to both improve customer experiences and drive digital transformation while navigating the hype around fintechs and startup challenger banks. Bank CIOs should look to Gartner's industry predictions when creating a strategy for delivering the digital experience.

Table Of Contents



Predicts 2017: Digital Initiatives Must Focus on Long-Term Transformation to Avoid Failure

  • Key Findings
  • Recommendations


  • What You Need to Know
    • Banks and Investment Services Firms
    • Fintechs
  • Strategic Planning Assumptions
    • Replay Prediction
  • A Look Back

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