Gartner Research

Forecast Analysis: Consumer Communications Services, Worldwide, 1Q17 Update

Published: 31 March 2017

ID: G00320040

Analyst(s): Anthony Mullen , Neha Gupta , Amanda Sabia , Derek O'Donnell, Stephanie Baghdassarian


Consumer spending on communications services will grow at a compound annual growth rate of 2.3% through 2021, reaching $1.12 trillion. We changed our assumptions about mobile data adoption from 2017 due to a decrease in growth in the coverage area of 4G.

Table Of Contents
  • Overview
  • Companion Documents

Forecast Data

  • Changes Made in the 1Q17 Forecast Update and Analysis
  • 1Q17 Forecast

Market Impact

  • Mature Markets
  • Developing Emerging Markets
  • Emerging Markets


  • Regulation
  • Mobile Services
    • Technology Roadmap
    • User Behavior
    • CSP Pricing Strategies

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