Gartner Research

Six Key Steps to Developing Effective Vendor Management Governance

Published: 05 April 2017

ID: G00323019

Analyst(s): Luke Ellery

Summary

Dependency on technology vendors is increasing, but inconsistent vendor management governance impedes the achievement of strategic and operational objectives. Sourcing and vendor management leaders can create sustainable vendor management governance by following these key steps.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Invest in and Promote Vendor Management Governance as an Executive Mandate
  • Establish Vendor Management Governance and Create the Basis for Consistent Vendor Management Operations
    • Step 1: Establish Clear Authority for Vendor Management Governance
    • Step 2: Document the Mission and Charter
    • Step 3: Design the Organization Model
    • Step 4: Establish Vendor Management Policies
    • Step 5: Establish Vendor Management Processes
    • Step 6: Establish Demand Governance
  • Unleash the Creativity and Innovation From Niche and Digital Business Vendors

Case Study

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