Gartner Research

Use Benchmarking to Identify IT Cost Optimization Opportunities

Published: 05 April 2017

ID: G00328110

Analyst(s): Kurt Potter , Jim McGittigan , Cesar Lozada


Benchmarking is a fundamental and critical first step for IT cost optimization campaigns. CIOs will improve their IT cost optimization efforts by benchmarking IT spending and staffing levels to identify additional areas of opportunity.

Table Of Contents
  • Key Challenges



  • Benchmark Enterprise IT Costs Using Gartner's ITBudget Tool
    • IT Spending as a Percentage of Revenue
  • Analyze and Identify Potential Areas of Cost Reduction
    • Distribution of IT Cost by Technology Domain
  • Utilize the Additional Metrics to Determine If There Are Potential Opportunities for Reducing Per-Unit Costs
    • Per-Unit Costs in Technology Domains
    • Potential Cost Optimization Opportunity No. 1: Data Center Costs
    • Potential Cost Optimization Opportunity No. 2: End-User Computing Costs
  • Conclusion

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