Gartner Research

Critical Capabilities for Wireline Telecom Services, U.S.

Published: 11 April 2017

ID: G00302688

Analyst(s): Ted Corbett , Danellie Young , Rafael Benitez


I&O leaders in network planning addressing digital business needs (e.g., the Internet of Things and cloud enablement) should assess service providers' abilities to deliver critical services and support, such as software-defined WAN and network function virtualization, backed by stringent SLAs.

Table Of Contents

What You Need to Know


  • Critical Capabilities Use-Case Graphics
  • Vendors
    • AT&T
    • CenturyLink
    • Charter Spectrum
    • Comcast Business
    • EarthLink
    • GTT
    • Level 3 Communications
    • Masergy Communications
    • Sprint
    • Verizon
    • Windstream Communications
    • XO Communications
  • Context
  • Product/Service Class Definition
  • Critical Capabilities Definition
    • MPLS Services
    • SIP Trunks, IPTF and On-Net Voice
    • Dedicated Internet
    • Metro (SONET, Wavelength, Ethernet)
    • Managed and Redundant Broadband
    • Ethernet WAN
    • Public Cloud Connect
    • Managed SD-WAN
  • Use Cases
    • Large Enterprise
    • Midsize Enterprise
    • Data Center Interconnect
    • Branch Office
  • Vendors Added and Dropped
    • Added
    • Dropped

Inclusion Criteria

  • Critical Capabilities Rating

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