Gartner Research

Achieve Value Beyond Cost Through Effective Supplier Relationship Management

Published: 10 April 2017

ID: G00323425

Analyst(s): Miguel Cossio


Companies focused on short-term cost reduction strategies often fail to leverage supplier capabilities to their advantage. Supply chain leaders in sourcing and procurement should use this research to transition their focus from cost management to value creation with strategic suppliers.

Table Of Contents
  • Key Challenges



  • Engage With Internal Stakeholders to Identify Where Stronger Supplier Collaboration Could Improve Outcomes
  • Implement the Right Set of Metrics to Gauge Supplier Value Generation by Using Feedback From Stakeholders
  • Establish a Formal Process With Strategic Suppliers to Share Priorities and Track Performance

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