Gartner Research

Three Ways AWS Managed Services Will Affect Cloud Managed Service Providers

Published: 13 April 2017

ID: G00323000

Analyst(s): Ted Chamberlin , Mike Dorosh , Petr Gorodetskiy, To Chee Eng , Gregor Petri , Craig Lowery


Cloud MSPs are both served and threatened by Amazon's new AWS Managed Services. Technology product management leaders have several options to either leverage or counter this development.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • AWS has launched a range of managed services that enable MSPs to achieve faster time to market and gain AWS-sourced expertise to run a limited set of AWS services
  • Cloud MSPs are at risk of losing larger customers if their services are replaced with AWS Managed Services
  • As AWS encroaches on the domains of select cloud MSPs, those MSPs may be forced to develop other products and services to replace lost revenue

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