Gartner Research

Top 10 Trends Shaping the 2017 Utility Industry on the Road to Digital Business

Published: 18 April 2017

ID: G00324290

Analyst(s): Nicole Foust , Chet Geschickter , Kristian Steenstrup , Zarko Sumic

Summary

A confluence of socioeconomic drivers and technology innovation is forcing utilities to transform into digital enterprises. Utility CIOs should evaluate these trends to successfully embark on a digital transformation journey while meeting traditional expectations from regulators and customers.

Table Of Contents

Analysis

  • Augmented and Virtual Reality Increase Workforce Efficiency
    • Key Findings
    • Implications
    • Recommendations
  • Asset Performance Management Reduces Costs and Operational Risks
    • Key Findings
    • Implications
    • Recommendations
  • Blockchain Enables Sharing Energy Economy
    • Key Findings
    • Implications
    • Recommendations
  • Distributed Energy Resources Dictate New Network Management
    • Key Findings
    • Implications
    • Recommendations
  • Digital Business Is Accelerating Industry Transformation
    • Key Findings
    • Implications
    • Recommendations
  • Digital Customer Engagement Breeds New Service Opportunities
    • Key Findings
    • Implications
    • Recommendations
  • Drones Extend Field Force Reach
    • Key Findings
    • Implications
    • Recommendations
  • Energy Technology Consumerization Creates the Path to Digital Utility
    • Key Findings
    • Implications
    • Recommendations
  • Pace of Innovation in the Utility Sector Increases
    • Key Findings
    • Implications
    • Recommendations
  • IoT Radically Redefines Utility Technology Domains
    • Key Findings
    • Implications
    • Recommendations

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