Gartner Research

Decide Whether to Buy, Build or Customize Supply Chain Planning Software

Published: 19 April 2017

ID: G00322804

Analyst(s): Alex Pradhan


Supply chain leaders often struggle to decide whether to buy, build or customize SCP software, as all three approaches have their pros and cons. This report will help you identify the optimal acquisition scenario for your organization.

Table Of Contents
  • Key Challenges



  • Evaluate the Three Acquisition Scenarios for SCP Software in Relation to Gartner's Pace-Layering Framework and Other Criteria
  • Pursue the "Buy It" Scenario When COTS Software Can Satisfy Most or All of Your Functional Requirements
  • Evaluate the "Build It" and "Customize It" Scenarios When No COTS Solution Meets Your Essential Requirements

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