Gartner Research

Market Share: IT Services, 2016

Published: 19 April 2017

ID: G00325740

Analyst(s): Dean Blackmore , TJ Singh , David Ackerman , Rob Addy , Twiggy Lo , Allie Young, Fred Ng, Cathy Tornbohm , Kathryn Hale, Christine Tenneson , Susanne Matson , Arup Roy , Sid Nag , Ed Anderson , Tina T. Tang, Patrick Sullivan , Gianluca Tramacere, Helen Huntley , Akimasa Nakao , Julie Short, Jacqueline Heng, Susan Tan , Misako Sawai


The IT services market grew 4.1% in constant currency in 2016, or 0.4 percentage point less than forecast growth of 4.5%. Growth in dollars was 3.2%, 0.4 percentage point less than forecast. This report enables a comparison of 2016 revenue performance and market share rankings for more than 200 IT services providers.

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