Gartner Research

Five Questions to Inform CIOs of Organizational Change Commitment

Published: 24 April 2017

ID: G00326434

Analyst(s): Elise Olding , Christie Struckman


Organizational change progress can feel invisible to CIOs leading transformational initiatives. This research introduces five simple questions that CIOs can use to align change tactics with change cadence to inform effective communication and master change leadership.

Table Of Contents
  • Key Challenges



  • Stage 1: Create Understanding
    • Employees Change When They Understand the Vision and Rationale
    • Recommendations:
  • Stage 2: Pique Interest
    • Piqued Interest Leads to Asking "Is There More?"
    • Recommendations:
  • Stage 3: Build Commitment
    • Taking Action Fuels Change Momentum and Establishes Buy-In
    • Recommendations:
  • Expect to Revisit and Regroup

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