Gartner Research

The Future of the Student Experience Is Personal

Published: 25 April 2017

ID: G00326408

Analyst(s): Glenda Morgan , Terri-Lynn Thayer


A personalized, integrated and coherent student experience will become a key differentiator for higher education institutions, and CIOs need to start building the strategies and infrastructure to make this happen.

Table Of Contents


  • The Student Experience of the Future: From Recruitment to Postgraduation Engagement
    • Core Characteristics of the Student Experience of the Future
  • Designing the New Student Experience
  • Conclusion

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