Gartner Research

What Technology and Service Providers Can Learn From Avaya's Chapter 11 Bankruptcy Restructuring Filing

Published: 26 April 2017

ID: G00321911

Analyst(s): Frank Marsala , Scott Morrison, Megan Fernandez


Avaya's filing of Chapter 11 bankruptcy restructuring may have operations and investment implications for the UC and contact center competitive landscape. Technology strategic planners should review their own contingency plans in light of how Avaya's decisions impact its future operations.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • Avaya's voluntary restructuring provides a wake-up call for UC technology strategic planners to do customer contingency planning
  • Avaya's key steps throughout the Chapter 11 process may open or close business opportunities that strategic planners must assess

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