Gartner Research

Market Guide for IT Process Automation

Published: 27 April 2017

ID: G00324915

Analyst(s): Robert Naegle


I&O leaders tasked with advancing automation initiatives, from task execution to service delivery, will need ITPA capabilities. ITPA tools are designed to help coordinate and sequence the execution of supporting/enabling/subordinate tasks, and orchestrate the delivery of more-complex IT operations.

Table Of Contents

Market Definition

  • The Evolution of ITPA Products

Market Direction

Market Analysis

  • Midsize Enterprise Perspective

Representative Vendors

  • Suite Automation Tools
    • BMC
    • CA Technologies (CA)
    • Hewlett Packard Enterprise (HPE)
  • Focused Tools
    • Ayehu
    • Cortex
  • Embedded Tools
    • Microsoft
    • ServiceNow
    • VMware
  • Adjacent Solution Tools
    • CA Technologies (Automic)
    • PMG
    • Resolve Systems
    • TDB Fusion
  • Heuristic Tools
    • Arago
    • Tata Consultancy Services (Digitate)

Market Recommendations

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