Gartner Research

The 30 Capabilities That Your Analytics Center of Excellence May Be Lacking

Published: 04 May 2017

ID: G00323119

Analyst(s): Alan D. Duncan , Cindi Howson, Jamie Popkin, Douglas Laney


The analytics center of excellence has a new mandate for making the entire organization proficient in generating and leveraging automated insights. Data and analytics leaders should include a broad spectrum of organizational, project, data, educational and technological capabilities in their ACE.

Table Of Contents
  • Key Challenges



  • Organization Capabilities
    • Mission Statement
    • Steering Committee
    • Roles and Responsibilities
    • PMO Involvement
    • Expert Roster
    • Talent Acquisition
    • Partner and Vendor Relations
    • Evangelism
  • Project Capabilities
    • User Engagement Procedures
    • Requirements Intake and Prioritization
    • Change Management
    • Project Collaboration
    • Projects Monitoring
    • Success Measurement
  • Education Capabilities
    • Vision Setting
    • Communicating Capabilities and Results
    • Experimentation and Innovation
    • Self-Service Enablement
    • Training
    • Trends
  • Data Capabilities
    • Data Curation
    • Information Asset Directory
    • Function Library
    • Governance
    • Data Science
    • Enterprise Reporting
  • Technology Capabilities
    • Reference Architecture
    • Infrastructure
    • Tool Standards
    • Application Integration

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