Gartner Research

Market Guide for SAP SuccessFactors Service Providers

Published: 05 May 2017

ID: G00324922

Analyst(s): Kris Doering, Susan Tan


Organizations look to service providers to help them rapidly deploy SAP SuccessFactors and support its operation postimplementation. Sourcing and vendor management leaders can use this Market Guide to help identify the best-fit providers of SAP SuccessFactors services for their organizations' needs.

Table Of Contents

Market Definition

Market Direction

  • Large and Diverse Partner Ecosystem
  • SaaS and Traditional Package Implementations Have Similarities and Differences
  • Prebuilt Templates, Configurations and Extensions Speed Deployment
  • Analytics and AI Enable Better Business Decisions
  • Increasing Demand for Postimplementation Services

Market Analysis

  • Use a Structured Approach to Evaluate and Select an Implementation Partner
  • Selection Criteria to Consider in Evaluating a SAP SuccessFactors Partner

Representative Vendors

Market Recommendations

Gartner Recommended Reading

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