Gartner Research

Three Steps to Improve Change Readiness in Your Retail Supply Chain

Published: 09 May 2017

ID: G00326984

Analyst(s): Thomas O'Connor


Change is a fact of life in retail. This research shows how, in an increasingly complex and connected world, chief supply chain officers can implement successful change initiatives by validating their organization's strategic alignment and capacity for change while closing key capability gaps.

Table Of Contents
  • Key Challenges



  • Align the Supply Chain Strategy With the CEO's Priorities, Communicate the Vision and Address Functional Pressures
  • Challenge the Status Quo Through Continuous Assessment of the Degree Your Team Has Adopted and Understands the Business Impact of the Change Initiative
  • Pilot an Assessment of Critical Capabilities, Then Implement a Prioritized Roadmap Focused on Closing the Talent Gaps Identified

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