Gartner Research

The Warehouse Management System Business Case: Engage Finance and Assess the Costs and Benefits

Published: 10 May 2017

ID: G00326196

Analyst(s): Simon Tunstall


Constructing a business case for a new warehouse management system is difficult. This research gives supply chain leaders with IT responsibilities strategies to engage the finance teams and build the financial model to support a winning business case.

Table Of Contents
  • Key Challenges



  • Engage the Finance Teams Early to Identify Their Approach
    • Adopt the Preferred Templates and Measurements
    • Work Closely With Finance to Assess the Costs and Benefits
    • Build the Cost Base
    • Assess the Benefits
    • Consider Finance's Approach to Inventory Accuracy and Working Capital
  • Reach a Consensus on the Assumptions
    • Start to Sell

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