Gartner Research

The Art of CIO Politics: How to Effectively Influence in the Digital Age

Published: 10 May 2017

ID: G00325781

Analyst(s): Christie Struckman , Helen Huntley


The CIO's role in the enterprise and the skills needed to succeed continue to evolve — especially in the digital age. Hard-core technology knowledge is important, but soft skills in politics and business influence are imperative, and will make the difference in success or failure in the CIO role.

Table Of Contents
  • Key Challenges



  • Form Coalitions to Achieve an Enterprise Vision Using Collaborative Leadership Skills
  • Build Influence to Overcome Resistance
  • Re-evaluate Your Soft Skills, and Know Where Improvements Need to Be Made
    • Communication Skills
    • Teamwork
    • Conflict Management
  • Conclusion

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.