Gartner Research

Power Your Digital Leadership by Tapping Three Hidden Forces That Shape Behavior

Published: 12 May 2017

ID: G00325996

Analyst(s): Jackie Fenn , Christie Struckman


Digital business requires deep changes that fly counter to entrenched behavior and attitudes. To excel as digital leaders, CIOs can tap into three powers — context, language and habit — to drive effective change for themselves, their teams and their organizations.

Table Of Contents
  • Key Challenges



  • Create Strong Contexts That Support Individual and Organizational Goals
    • Strong Contexts Shape Behavior
    • Using Context for Digital Leadership
  • Select Language That Motivates the Right Attitudes and Aspirations
    • Language of Goals, Strategies and Plans
    • Language About People
    • Language of Activities
  • Change Habits by Designing Behavior Triggers and Empowering Culture Hacks
    • Identifying Habit Cues
    • Modifying Meeting Habits
    • Culture Hacking
    • Next Steps

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