Gartner Research

How to Choose the Right Type of Supply Chain Segmentation for Your Objectives

Published: 15 May 2017

ID: G00326905

Analyst(s): Jennifer Loveland


Supply chain leaders rely on segmentation to enable growth, reduce costs and manage complexity. Different from a maturity model, this research describes the different forms that segmentation takes within a supply chain and describes how to select the form suited for your desired business outcome.

Table Of Contents
  • Key Challenges



  • Define Supply Chain Segmentation Objectives Using the Outcome Segmentation Model
  • Narrow Selection of Supply Chain Segmentation to Targeted or End-to-End, Based on Behavior Change Scope
    • Targeted Segmentations
    • End-to-End Segmentations
  • Choose the Supply Chain Segmentation Form Based on Your Objectives
    • Inside-Out Functional Excellence Through Targeted Segmentations
    • Outside-In Value Innovation Through End-to-End Segmentations

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