Gartner Research

Adaptive IT Governance


Adaptive IT governance is a key step for enterprises to take toward achieving sustainable business outcomes tailored for the digital age. Making governance more adaptable means adding new practices and approaches to the current governance repertoire, and applying them on a “fit for purpose” basis.

Published: 15 May 2017

ID: G00331833

Analyst(s): John MacDorman Remi Gulzar

Table Of Contents
  • Key Question
  • Opportunities and Challenges
  • How This Report Will Help


  • Acknowledgments

Executive Summary

  • Leading enterprises adapt governance to deliver both digital and traditional business outcomes
  • Digital business demands new governance practices
  • CIOs move forward with adaptive IT governance based on context

Leading enterprises adapt governance to deliver both digital and traditional business outcomes

  • IT governance: Undervalued and underestimated
  • Where traditional IT governance breaks down
  • Adapt or lose relevancy
  • Adaptive IT governance mechanisms

Digital business demands new governance practices

  • Defining control-based governance
  • Defining outcome-based governance
  • Defining agility-based governance
  • Defining autonomous-based governance
  • Configure your own style of governance

CIOs move forward with adaptive IT governance based on context

  • Context determines how to apply governance
  • Target model: Apply styles and mechanisms based on context
  • Action plan: Outline your governance journey and create a game plan
  • Leadership: Change management for adaptive IT governance

Appendix: Case Studies

  • James Avery Craftsman breaks down organizational barriers by focusing on business outcomes
  • Verizon achieves agility-based governance through team building
  • Interview: Dr. Piet Ribbers advocates creating and integrating a business and IT governance capability that delivers digital outcomes

Further Reading

  • Related content
  • Gartner Executive Programs reports
  • Core research
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