Gartner Research

Designing a Disaster Recovery Plan Document

Published: 15 May 2017

ID: G00327909

Analyst(s): Lowell Shulman


IT organizations require mature disaster recovery programs to minimize business disruption due to unexpected failures, natural disasters or targeted cyberattacks. Technical professionals responsible for IT DRM can leverage this guidance template to effectively develop their DR plans.

Table Of Contents


  • Introduction
  • IT DR Plan Document Outline
  • IT DR Plan Overview
    • IT DR Goal and Objectives
    • IT DR Scope
    • IT DR Plan Assumptions and Limitations
    • IT DR Definitions
    • Recovery Tiers and Dependencies
    • Service-Level Agreements
    • IT DR Roles and Responsibilities
    • IT DR Plan Summary
  • IT Infrastructure Overview
    • Data Centers, Physical and Logical sites
    • IT Core Services
    • Networking Services
    • Storage Services
    • Compute Services
    • IT Applications/Databases
    • IT Service Desk
  • IT DR Plan Phases
    • Impact Assessment
    • Declaration and Plan Activation
    • Recovery Procedures
    • Recovery Validation
    • Re-establishing Standard Operations and Redundancy
    • Failback Procedures
  • IT DR Plan Procedures
    • Communication Process
    • IT DR Operations Considerations
    • IT DR Escalation Procedures
    • IT DR Security Considerations
    • IT DR Postmortem and Lessons Learned
    • IT DR Plan Exercises
    • IT DR Plan Access and Maintenance
  • Establish Clear IT DR Plan Goals and Scope
  • Obtain Executive Commitment and Budget
  • Build a Cross-Organizational Team
  • Validate and Update the Plan on a Regular Basis
  • Use BCMP Software Tools


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