Gartner Research

Three Contract Management Best Practices That Reduce IBM Software License Compliance Risk and Unbudgeted Audit Costs

Published: 17 May 2017

ID: G00325997

Analyst(s): Christopher Dixon

Summary

Sourcing and vendor management leaders focused on software license management and compliance must use robust IBM contract management practices that include documentation and management of governing agreements and governance hierarchies to mitigate financial and noncompliance risk.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Request IBM Governing Agreements Quarterly, and Compare IBM's Version Numbers With Your Records to Confirm Compliance With All the Governing Contract T&Cs
    • Manage Contract Versions for All IBM Software and Service Categories Used by Your Organization
  • Secure Regular Written Confirmation of the Contract Governance Hierarchy/Order of Precedence Directly From IBM
    • Clarify and Document IBM Contract Governance Hierarchy to Establish Which T&Cs Supersede and Control
  • Execute Changes to IBM T&Cs via Contract Amendments, Not In-Line Contract Changes
    • Use Contract Amendments to Clearly Identify Contract Changes and Addenda to Document an Agreed-On Compliance Process

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