Gartner Research

A Technical Professional's Field Guide to Team Collaboration

Published: 17 May 2017

ID: G00323186

Analyst(s): Larry Cannell


With the success of Office 365 and other SaaS-based options, interest in enterprise team collaboration is taking on renewed vigor. This field guide helps technical professionals choose from the variety of available products (such as Asana, Quip or Slack) to meet the needs of their office teams.

Table Of Contents


  • Focus on Team Collaboration
  • The Three Technical Building Blocks of Online Team Collaboration
    • Lead With the Best Tool for the Work Style of the Group
  • Leverage ACME
  • Conversations
    • Workstream Collaboration Is for Team Chats
    • Enterprise Social Networks Can Also Facilitate Team Collaboration
  • Documents
    • Two Approaches to Documents: File and Cloud
    • EFSS Systems and Traditional File-Based Document Collaboration
    • Cloud Documents Are More Collaborative Than File Documents
  • Tasks or Lists
    • Most Teams Today Still Manage Tasks in Spreadsheets
    • Tasks as Collaborative Objects
  • Make Team Collaboration a Persistent Part of the User's Desktop
    • Integrate Business Applications With Team Environments
    • Align Team Rosters


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