Gartner Research

How to Be a Successful I&O Leader in the Era of Digital Business

Published: 18 May 2017

ID: G00326097

Analyst(s): Arun Chandrasekaran , Hank Marquis , Milind Govekar


In the era of digital business, I&O leaders will have to transform themselves yet again, to be a catalyst for positive change. By focusing on platform creation, fostering risk-taking culture and recalibrating I&O's role within the enterprise, I&O leaders can lead the charge.

Table Of Contents
  • Key Challenges



  • Change Your Mindset
  • Focus on Platform Creation
  • Be a Leader and Build a Great Culture
    • Do We Need to Change I&O?
    • What Must We Change in I&O?
    • How Do We Change I&O?
    • Did We Change I&O Enough?

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