Gartner Research

Best Practices in Managing Digital Disruption as Part of an Innovation Program

Published: 19 May 2017

ID: G00329007

Analyst(s): David Smith , Janelle Hill , Daryl Plummer


Many organizations react to digital disruption as an unplanned event, rather than as an aspect of their innovation program. These best practices will help CIOs guide business executives in establishing a disciplined approach to digital disruption as a key aspect of an innovation core competency.

Table Of Contents
  • Key Challenges



  • Treat Digital Disruption as a Driver for Innovation, and Also as a Result of Innovation
    • Disruption as a Driver for Innovation
    • Disruption as a Result of Innovation
  • Establish a Scale to Measure and Compare the Impacts of Digital Disruptions Over Time
    • Scale, Richness and Reach
  • Select Specific Vectors of Interest to Guide Responses to Digital Disruption
    • Perspective Bias
  • Create a Prioritized Investment Plan for Responding to Digital Disruption

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