Gartner Research

Digital Ecosystems Need Connective and Collective Cross-Industry CIO Leadership

Published: 15 May 2017

ID: G00325847

Analyst(s): Mike Jones


CIOs in organizations participating in broader digital ecosystems must adapt their leadership style to achieve the vision of citizen-centric services. CIOs must also cultivate emotional intelligence and an inspired connective approach to create community architectures that truly engage stakeholders.

Table Of Contents


  • Connecting for a Digital Society
  • Work to Actively Include Citizens Through Connective and Collective Leadership
  • Prepare to Tackle Political and Leadership Challenges by Driving Collaboration and Cultural Shift
  • Validate Your Digital Platform Strategy Through the Lens of the Citizen

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