Gartner Research

Measuring the Impacts of Digital Disruption: Introducing Gartner's Digital Disruption Scale

Published: 17 May 2017

ID: G00327584

Analyst(s): David Yockelson , Daryl Plummer , David Smith


Much can be learned from comparing the impact of different kinds of digital disruption. CIOs should incorporate models to make the comparison into their innovation programs. We introduce the Digital Disruption Scale as one key solution.

Table Of Contents


  • Recognize, Prioritize and Respond to Digital Disruption
  • Evidence of Disruptive Impact
  • Scale, Reach and Richness
    • Technology
    • Business
    • Industry
    • Society
  • The Maturation of Digital Disruption
  • Reviewing the Scale: Digital Disruptions Can Be Compared on a Graded Scale of Impact
  • Stacking Disruptions
  • Perspective Bias
  • Using the Scale: Practical Examples
  • Establishing Best Practices: Innovation Versus Disruption

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