Gartner Research

How to Manage Your Vendors During a Business Transformation Program

Published: 18 May 2017

ID: G00325511

Analyst(s): Joanne Kopcho , Pat Phelan


Digital transformation is increasing the number of vendors involved in business transformation initiatives. To reduce delivery risk, program and portfolio management leaders must learn how to interact with and manage multiple vendors.

Table Of Contents
  • Key Challenges



  • Transformational Programs Must Establish a Program Vendor Management Discipline
  • Develop and Mature Relationship Management Skills to Manage Vendors and Contractors
  • Align Program Vendor Management With Program Governance

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